ComplyPassYour StoresPass.Every Time.
11,400+ retail locations audit-ready across 38 states.
Trusted by regional chains and franchise groups nationwide
How exposed is your portfolio right now?
Most VP-Ops teams discover compliance gaps during an audit — not before. A 30-minute portfolio assessment maps your exposure across ADA, PCI, OSHA, and EPA before it becomes a line item on a violation notice.
The compliance landscape your auditor knows.
Every scroll below teaches you something real about the regulation. By the end, you'll understand exactly why each domain matters — and what a violation actually costs.
Americans with Disabilities Act
ADA compliance in retail environments extends far beyond parking lot signage. Auditors measure aisle clearance widths to the quarter-inch, verify that checkout counter heights meet reach-range requirements, and confirm that every room-identification sign carries the correct Braille grade and mounting height. A single non-compliant restroom sign in a 120-store portfolio can trigger a pattern-or-practice finding that covers every location — even stores never physically inspected.
Get ADA gap analysis for your portfolioCommon Violation: Inaccessible Service Counter
Counter height exceeds 36" with no accessible alternative; aisle approach blocked by seasonal display within 36" of the counter.
Fire & Life Safety Code
Fire marshals measure egress corridor widths, verify that sprinkler heads maintain the required 18-inch clearance below deflectors, and confirm that occupant load calculations on the certificate of occupancy still reflect actual floor-plan configurations. Retailers who remodel without pulling a permit — or who add high-piled storage without reclassifying occupancy — routinely fail fire inspections on the first walk-through. Fines accumulate daily until abatement is confirmed in writing.
Get FIRE gap analysis for your portfolioCommon Violation: High-Piled Storage Without Permit
Storage racked above 12 feet in a Group M occupancy without a high-piled storage permit or updated fire protection plan.
Payment Card Industry Data Security
PCI-DSS v4.0 tightened requirements around point-of-interaction device tamper detection, network segmentation between payment and corporate traffic, and the annual Self-Assessment Questionnaire scope. Retail chains with mixed-ownership POS environments — franchisee terminals on corporate network segments — carry the highest exposure. A single misconfigured VLAN can pull every register in a district into scope for a Level 1 audit, with forensic investigation costs that dwarf the original fine.
Get PCI-DSS gap analysis for your portfolioCommon Violation: Unsegmented POS Network
Payment terminals on the same VLAN as corporate inventory and HR systems; no documented network diagram in the last 12 months.
Occupational Safety & Health Administration
OSHA inspections triggered by a single employee complaint can expand into a wall-to-wall audit of your entire facility. Floor-load limit postings are required in any area where powered industrial trucks operate; missing or illegible postings are a $15,625 serious citation per location. Retailers storing propane cylinders for outdoor grills, or operating battery-charging stations for electric pallet jacks, carry additional hazardous materials obligations that most compliance calendars miss entirely.
Get OSHA gap analysis for your portfolioCommon Violation: Missing Floor Load Posting
Powered industrial truck (forklift/electric pallet jack) operated in storage area with no posted floor load capacity sign.
EPA Refrigerant Management
Grocery chains and any retailer operating refrigerated display cases must comply with EPA Section 608's revised leak rate thresholds — 10% for comfort cooling, 20% for commercial refrigeration — and maintain records of all refrigerant purchases and recoveries for three years. The 2023 AIM Act phasedown of HFCs added new reporting obligations that most facility managers haven't mapped to their service contracts. Inspectors are now cross-referencing purchase invoices against refrigerant tracking logs, and discrepancies trigger immediate escalation.
Get EPA gap analysis for your portfolioCommon Violation: Missing Refrigerant Leak Rate Records
Commercial refrigeration appliance exceeding 20% annual leak rate with no documented repair timeline or retrofit/retirement plan on file.
From gap analysis to audit-ready.
A structured 90-day engagement that replaces the seven-figure surprise with a documented, jurisdiction-specific path to compliance.
Portfolio Gap Analysis
Remote document review of existing permits, COOs, fire inspection reports, ADA transition plans, PCI SAQs, and OSHA 300 logs across your entire portfolio.
On-Site Verification
Physical walk-throughs at a statistically significant sample of locations — typically 15–20% of portfolio — using the same measurement criteria your state's enforcement agency uses.
Remediation Coordination
We work directly with your facilities vendors to sequence repairs, pull permits, update documentation, and confirm abatement in writing before the inspector does.
Mock Inspection
A full rehearsal using actual inspection protocols for each jurisdiction in your portfolio. Every finding is documented and resolved before you receive the real notice.
Engagement scope adapts to portfolio size. Portfolios of 200+ locations typically run 120 days. Discuss your timeline →
Ready when you are.
Whether you're mid-audit or just starting a compliance calendar, there's a path that fits where you are right now.
Request a Portfolio Assessment
No phone number required. A compliance specialist will respond within one business day.
2025 Retail Compliance Penalty Benchmarks
28 pages. Actual fine ranges for ADA, fire code, PCI-DSS, OSHA, and EPA violations — organized by violation type, jurisdiction tier, and store format. The document your legal team wishes existed before the last audit.
- Violation-by-violation fine ranges for all 5 domains
- State-by-state ADA enforcement intensity map
- PCI v4.0 scope expansion checklist
- 2025 OSHA penalty multiplier table
Why compliance officers trust ComplyPass
- Zero audit failures across 11,400+ locations since 2019
- Average 90-day path from gap analysis to audit-ready
- Dedicated specialist per compliance domain — not a generalist team